At Lotus and Lilac Design, we take design and craftsmanship very seriously and we want you to love these pieces as much as we do! Our furnishings are carefully inspected prior to shipment, but damages do happen, and we ask that you inspect your pieces upon receipt and notify us of any damage; we will arrange for a prompt replacement when notified within 48 hours of receipt.
Lotus and Lilac Design does not accept returns or exchanges on the following items: custom upholstery, fabric swatches, furniture, art, sale items, or items purchased at warehouse sales or pop-up shops, or gift cards.
All of our items ship from within the United States, prices are shown in U.S. dollars. We cannot ship furniture outside of the US at this time. Please contact firstname.lastname@example.org for any additional assistance.
If you have questions about shipping, delivery or returns, please see our Shipping & Returns page for our full return policy, call our Customer Care team at 267.245.8007 or email us at email@example.com
Most lighting ships via UPS or FedEx and should arrive between 2-3 weeks from the date of your order. Backorder dates are subject to change. A handling fee is applied to any decor that need extra care to ship or due to size needs to ship freight. This fee covers the expense of moving the piece into the desired space and does not include package material removal or assembly. If you have questions about shipping, delivery or returns, please see our Shipping & Returns page for our full return policy, call our Customer Care team at 267.245.8007 or email us at firstname.lastname@example.org
ALASKA & HAWAII
Items shipped to Alaska and Hawaii are delivered by UPS with an additional charge of $10. Furniture deliveries are not available to these areas.
Unfortunately, we cannot ship to the U.S. territories or foreign countries at this time.
Wipe gently with a soft cloth to remove dust